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Bereavement Features

Organized records, less paperwork and more time for client care -- this is the InfoAnywhere advantage!

  • Learn More Below

Bereavement Features

  
Makes Intake Easier
InfoAnywhere manages all your incoming referrals, logically guiding intake staff step-by-step in assessing and admitting clients into the organization.
  
Records Client Information
This is the central hub of the system, it stores essential client information such as names, addresses, phone numbers, details about their loss, etc.
  
Manages Client/Volunteer Relationships
Clients are matched with volunteers, the system manages the volunteer caseload and reports on the number of current clients each volunteer is working with to ensure that any single volunteer is not overloaded. InfoAnywhere will even help you match clients with volunteers using our matching tool which contrasts client needs with volunteer skills and availability.
  
Tracks Staff/Volunteer Hours
InfoAnywhere records the number of hours that each staff/volunteer spends with each client.  The system records what service they were providing, how they provided it and when they performed it (per MIS requirements).  InfoAnywhere even prompts coordinators with a list of volunteer names and phone numbers which need to be contacted in order to collect the previous months hours. Volunteers can even enter their own hours!.
  
Marks Clients With A Status
Each client is either marked as "referred", "assessed", "active", or "closed".  This helps coordinators to always understand what needs to be done with their clients.  The system uses this information to generate lists showing only the appropriate clients, to create reminders and to group them for reporting purposes.
  
Provides Real-Time Reporting
Provides users with the ability to see plenty of summary and statistical information regarding cases, from the past, or current information.   InfoAnywhere generates detailed and meaningful reports suitable for executive directors, boards, staff, fundraisers, HPCO and government. The reports are always kept up to date and change immediately as soon as the information in the system changes.  For more detail, see our "Management Reports" page.
  
InfoAnywhere Provides A Flexible And Convenient Working Environment
Due to the fact that InfoAnywhere is a web-based system, stored in our "secure-cloud" infrastructure, it can be safely accessed by any authorized user at any time, from any computer, tablet or mobile phone, anywhere in the world.  This makes it very convenient to work from the office during the day, and home in the evenings without worrying about transporting paperwork.  This is also useful for those unexpected days where weather, illness or family responsibilities prevent staff from making it into the office.
  
Industry Standard Assessment Tools
InfoAnywhere features some of the most popular client assessment tools available. Tools that you are probably using already, and scoring by hand are scored and graphed automatically by InfoAnywhere. Self-scoring public tools such as the BRAT, ESAS, or Nu-DESC combine with InfoAnywhere's HPCO, Spiritual, Family, and more to give you the ultimate toolset for high quality and efficient client care.
  
Manages Case Notes
Records client "case note" information, along with who entered it and when. The system upon request can display a chronological listing of case notes which can be searched for keywords.
  
Stores Volunteer Information
Including information about the volunteers training qualifications, availability to work, and in which capacities they are willing to volunteer.

Volunteers who provide service either direct to clients, or administratively for the organization can be recorded and their time logged.
  
Generates Reminders
Stay organized, maintain accountability, and prevent required activities from falling through the cracks. Reminder lists are created automatically for clients in the intake process and at various other points in the service cycle and are shown to the most appropriate staff members.
  
Enables Fast Access To Information
Client information is recalled simply by entering the last name of the client.  The system will match this name to ANY client in the system regardless of who their coordinator is and display all saved information.
  
Logs All Changes
All changes are automatically logged as a case note, whether it be something as small as an address change, to closing a clients case file.  Details about who made the change and when are also stored.
  
Keeps All Relevant Parties Informed
In the event  where a staff member is entering an event or a note for a client belonging to another coordinator, that coordinator will be automatically dispatched an email with the details of the note made.  This ensures that all case coordinators are always up-to-date on what is happening with their cases.
  
Manages Contacts Related To Client Care
There are many individuals involved in the care of a client - family, friends, CCAC case managers, contacts at other organizations, medical providers, spiritual supports, etc. Conveniently track them all in one place. For cases where professional contacts are likely to be found serving more than one client, there is no need to enter their contact information over-and-over again. They can be added to additional clients with just a few clicks.
  
Online Video Training
InfoAnywhere provides free online video training (and associated reporting) for selected features - useful for new hires or re-training of current staff.
  
Priority Notes
Each client profile contains a field that, when filled out, will display prominently each time a client profile is loaded. This is ideal for clients who have allergies, special medical concerns, dementia, or complex relationship dynamics.
  
Spiritual Assessments
For those organizations that are faith based, have chaplains on staff or offer other spiritual programs, a confidential section of the client profile is available to record spiritual needs.
  
Provides Real-Time Reporting
Provides users with the ability to see plenty of summary and statistical information regarding cases, from the past, or current information.   InfoAnywhere generates detailed and meaningful reports suitable for executive directors, boards, staff, fundraisers, HPCO and government. The reports are always kept up to date and change immediately as soon as the information in the system changes.  For more detail, see our "Management Reports" page.
  
InfoAnywhere Does All This And Much More
If you are considering InfoAnywhere for your hospice, please contact us. We would be happy to speak to you about the system, answer your questions, show you around and offer you a test account so you can explore and learn yourself. Contact us to schedule a free, no obligation consultation!.

Thousands of satisfied users!

Just see what these users have to say about how InfoAnywhere has improved their role and organizations.

"The best database system available for hospices"

"I truly believe it is, by far, the best database system available for hospices. I have been following its development from the beginning and am thoroughly impressed with its capabilities ... more"

Rick Firth

Alliance Hospice

"Award Winning Innovation"

"Proud Recipient of The Second Annual David Chilton Memorial Award Recognizing Leadership and Innovation in the Hospice Palliative Care Movement for the development of Hospice InfoAnywhere"

David Chilton Memorial Award

Recognizing Innovation for Hospice

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